ACD

ACD (Automatic Call Distribution) Call Center Application

This short video will show you how using the NEC inACD application will help your call center work more efficiently.

ACD / Real-time Call Management Software allows you to monitor how calls are being handled inside your organization in real-time.

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With the ability to color code performance levels and being able to display results on multiple terminals, group productivity and communications is easy to see.
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If you already run a call center environment with ACD agents or just have a need for real-time call reports to track call volume and answer status, Indepth+’s four major components can add focus to any organization.
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Adding this software to any NEC phone system and customer LAN environment is both logical and valuable.
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If you would like more information on ACD Call Center Software,

Contact us today!