Univerge SP350


Enabling communication and access to information in real time.

NEC’s UNIVERGE SP350 SoftPhone embeds voice communication into business processes to bring employees the instant communication and information they require. This versatile communications tool offers an extensive array of high-quality video, audio, voice and text features.

The SP350 SoftPhone is a multimedia IP phone installed on a personal computer or laptop. It delivers high-quality voice communication using a USB-connected headset/handset. Employees can use it as a primary desktop telephone, as a supplemental desktop telephone or as a remote/telecommuting device.

When linked together across an NEC IP network, SP350 users can collaborate and interact with each other in a variety of innovative ways:

  • Audio and videoconferencing – offers easy set-up and participation in conference calls
  • Presence — provides the status of the users who are trying to be reached before a call is placed
  • Application sharing:
    • Permits users to share up to 16 files
    • Provides the capability to write in text or insert graphics on a shared document
    • Allows users to save inserted text/graphics


  • Markup pen – enables users to redline a portion of a shared document
  • Whiteboard – gives users the ability to review, create and update graphic designs in real-time
  • Instant Message/Chat – helps users correspond in real time
  • File Transfer – provides an easy method to send one or more files
  • Call Log – enables employees to store information about outgoing/incoming calls and missed calls, as well as files on any recorded calls
  • Call Record – helps users keep a recording of calls as well as measure performance, improve training, ensure compliance and evaluate overall performance


SP350 Standard Call Features
  • Caller ID Display
  • Call Deflection
  • Call Transfer
  • Call Hold
  • Call Record
  • Call Conferencing Up to 8 People
  • Do Not Disturb
  • Last Number Redial
  • Voice-Mail Integration
  • 32 Programmable Line Keys
  • Speed Dial/ DSS buttons
  • Headset Volume and Muting
  • Controls
  • Ringer Volume Control
  • Multiple Audio Algorithms
  • Supported (G.711, G.722 and G.729a)
SP350 Applications
  • Collaboration Integration
  • Video Conferencing Up to 8 People
  • File Transfer
  • Application Sharing
  • Multipoint Application Sharing
  • Markup Pen
  • Presence
  • White Boarding
  • Instant Messaging
  • Chatting
  • PHS/PCS Compatibility
Other SP350 Standard Functions
  • Compatibility with most VPN configurations
  • Configurable Online Displays
  • Convenient Keyboard Shortcuts – for quick answer and disconnect
  • Fast Access Buttons
  • Drag and Drop Dialing
  • Call History and Chatting Logs
  • Keyboard or Screen Dial Pad
  • Built-in Voice Recording
  • 6/8 Party Audio/Data Conferencing