Voice Over Internet Protocol services, usually known as VOIP services, are a smart solution for small and medium-sized businesses that don’t need complicated phone plans. At KCG Communications, we simplify the communication process with a cloud-based system that’s fast, secure, and easy to use.

Installation is easy with a hosted PBX telephone switch system. It allows you to make and receive calls and track, record, or route them to other phones. A VOIP system from KCG Communications lowers your utility costs and gives you premium features that make a positive impression on clients.

The best technology grows with your business without limiting it. Our software, networking, and cloud technologies adapt to your growth and communication requirements.

VOIP Services

A VOIP service is an internet-based telephone system. It allows you to perform all the functions of a regular phone, but with extra features that help your business. VOIP systems have unique phones that connect to the internet as opposed to a phone line. Based on data usage, a VOIP system may use regular or high-powered network cabling.

Other than those two differences, VOIP systems are secure and cost-effective. This is especially true for small to medium-sized businesses in Boulder, CO that want to have a competitive edge. Office phone systems guide your customers and make even small businesses appear more expansive.

VOIP works by converting audio (like your voice) into data, which the system sends over an internet network. It is then re-converted to audio for the other party. The system processes this information instantaneously, just like a regular phone line. Your customers won’t know that you’re using one, and your number remains local.

It is that simple and has more benefits than a regular phone line. The difference is that with VOIP, you can record calls, send voice messages to email, and set up a pre-recorded message system or call menu.

All the services and data transferred via VOIP get stored in the cloud so that you can access all your data and backups from anywhere.

Boulder, CO Phone & Network Cabling

Your business may not need the high-volume network capacity that larger companies do. We recommend that you speak to a specialist before you choose the type of cabling to install, especially if you’re going to use VOIP.

We offer network cabling solutions, tailor-made for small and medium-sized businesses. For example, low voltage cabling is an electrical network that works for some telephones and similar devices. This type of networking is best for small companies that don’t have a high call volume.

Other forms of cabling include Ethernet cables, usually known as Cat5 or Cat6 cables. They are more advanced forms of cabling that connect hardware (like your computer) to your Internet Service Provider (ISP). Cat5 cables can send and receive data at 100 MB per second. Cat6 cables have a capacity of 1 Gigabit per second. Both types of cables are perfect for small businesses with higher call volume, or medium-sized businesses with average call capacity.

Fiber Optic cable networks are the most powerful networks available, transmitting vast amounts of data and lightning speed. They’re great for data storage and are suitable for busy small and mid-size businesses.

KCG communications offer phone and network cabling solutions that fit your budget and capacity. Our representatives gauge your coverage requirements based on the size of your business and the level of your telecommunication flow. Adjustment options are also available once your business needs change and grow.

Cloud-Based Systems and Support

The power of the cloud is everywhere. From the most prominent corporations to the smallest businesses, the cloud lets you access data that comes in handy when you’re on the go. But there’s so much more to the cloud than accessibility.

Cloud-based VOIP systems from KCG Communications include powerful tools for business owners and their teams. Our cloud-based VOIP service integrates with G-Suite, Office 365, and Hosted Microsoft Exchange. You’ll also get a sleek virtual attendant that transfers calls and answers simple questions about your business. Business data backs up automatically, so you’ll never have to worry about losing important information.

With KCG Communications, you never have to worry about support. Our team is always available to answer your questions. We’ll work with you until you’re satisfied that the issue is resolved. We’re also happy to help walk you through your new system, allowing you to benefit from all the latest tools and software.

If you’re considering making the switch to a VOIP system, call us at KCG Communications. Our local VOIP techs help small and medium-sized business owners take charge of their telecommunication data. We offer business management software solutions, cloud storage, and cable networking services in Boulder, Co.

Out techs go above and beyond, ensuring that you get the best customer service and support both onsite and remotely. We’ll even help you with a transition plan if you move to a new location. Don’t overpay on a regular phone plan for your business. With a cloud-based VOIP service, you’ll harness the power of technology to enhance your telecommunication.