Businesses today demand efficient, seamless communications that facilitate rapid decision-making and customer responsiveness. Networking extends your reach to remote offices and mobile workers while providing increased efficiency and feature transparency – regardless of the primary unit’s physical location.
Reduce Costs through Networking
You can eliminate duplication with a single centralized operator, voicemail system and database while protecting your business with complete failover capability. Your primary system retains the main database and controls the secondary communications servers. Allows users to extension dial vs. having to call long distance to remote locations. By centralizing your operator capabilities, voicemail and database, it will save your organization time and money.
Networking can serve multiple company facilities in the same building or town, in different towns, or in different states, and even in different countries.
NEC Networking is designed to be both versatile and scalable for your growing business needs. Our phone systems support IP, TDM, video, wired and wireless. Its resources and features can be transparently shared between branches or remote locations by networking multiple sites for a seamless integration of your overall business needs.
Home Office/Remote Workers
ALL THE COMFORTS OF HOME. ALL THE PRODUCTIVITY OF THE OFFICE.
With the escalating price of office space in many parts of the country and the rising cost for transportation and parking facilities, businesses are looking for ways to minimize space and reduce commuter impact. The concept of working at home or in satellite offices has become a viable solution to address these demands. More large and small companies are eliminating or, at the least, cutting down on the expenses involved in operating large call centers or multiple offices in high-priced locations by extending their offices to suburbs and employee home offices.
NEC’s remote telephony solutions can provide access for remote offices and employee home offices to the enterprise’s common facilities, with little or no difference in the services provided to callers. The flexible home office has been proven to promote employee retention and allows for employees to apply commuter time to more productive work for their organization.
Remote employees can be added on-demand to their company’s call centers to take calls during peak hours or even during lunch breaks.
Remote offices can be located in other cities and time zones to allow your organization to have live answering even after your hours of operation at your main site. These remote offices can mean more productivity for your organization with more hours of operation available to customers, access to lower cost of living communities and can tap areas of the country that have qualified employees with lower salary requirements.