For over 30 years, KCG Communications Inc. has built a longstanding reputation of providing high-quality service and easy-to-use communication systems for small and medium-sized businesses in the Greater Denver Area and Northern Colorado. Evolving constantly to provide the most up-to-date services and technology to all our clients, KCG Communications prides itself on helping businesses communicate more efficiently.
KCG Communications is a full-service company, so consider us your one-stop-shop for all business communication needs. We offer the latest telephone systems complete with a 5-year factory warranty at competitive prices. All our telephone systems utilize hosted PBX, also known as hosted VoIP. Hosted PBX uses internet connectivity to provide reliable and superior communication to any size business at an affordable price point—even when placing long-distance calls.
We also offer the best in Voice Mail technology, including user-friendly interface, easy access, and more storage space than the competition.
When you choose KCG Communications for your business, you can rest easy knowing you’ve selected a system that works. After completing your installation, our technicians will ensure that you and your team are properly trained to get the full experience from your system. Should your system ever have any issues or need repairs, we offer everything from simple service checks to comprehensive repairs at a fair price. If you need it, we also offer financing options.
VoIP Services
Before you choose KCG Communications for your small and medium-sized businesses’ communication needs, it’s essential that you understand your options and how different technology can work for your business.
Unlike traditional phone systems, VoIP uses your office’s broadband internet connection and cloud-based storage instead of the traditional phone line. Because VoIP requires an internet connection—through a direct LAN connection or your office’s wireless network—there are some startup costs associated with obtaining VoIP enabled phones. You might also need to buy the necessary adapter for converting a standard phone to VoIP compatibility. VoIP enabled phones do not have a steep learning curve and look very similar to your typical office phone.
VoIP calling, in most cases, offers an affordable option for placing long-distance phone calls. Offices who utilize VoIP enabled calling will undoubtedly save money because they only have to pay for an internet connection to place phone calls, instead of subscribing to both internet and traditional telephone service.
By far, the most significant benefit of integrating VoIP calling into your business’s communication platform is that it allows for seamless remote communication. If you are traveling or need to work from home for extended periods, VoIP calling will enable you to remain connected to your office’s system without interruptions.
Fort Collins Phone & Network Cabling
Like many office communication systems, VoIP calling requires some initial installation and hardware before it’s able to be used. KCG Communications Inc. offers full installation service of our VoIP systems, including all the necessary cables.
While VoIP enabled phones are compatible with both Cat5e and Cat6 ethernet wires, it’s usually recommended that offices stick to use of the Cat6 cable. Cat6 cables are designed to deliver fast internet speeds and handle gigabits up to 2000 Mbps. Cat5e is only suitable for internet speeds up to 100 Mbps and may result in dropped calls and slower user-interface.
It’s important to note that even with a Cat6 cable, VoIP connectivity is only as strong as its weakest link. We suggest that our customers upgrade to fiber optic cable and internet connection where applicable. As a full-service company, our technicians are equipped to handle network upgrades of any size, including revamping the cable infrastructure necessary to support VoIP calling.
As part of our robust network cable installation offerings and services, our technicians will provide the necessary low voltage cabling installation to get the most out of your VoIP calling system.
Cloud Based Systems and Support
Some VoIP service providers do not have a plan for continuing service in the event of a power outage. At KCG Communications, Inc., we have incorporated cloud-based backup solutions that can be used to keep businesses functioning and accessible, even in the most unforeseen circumstances.
DB Networks is our in-house Cloud-based storage solution for maintaining your business’s continuity in a wide variety of situations. As part of our commitment to improving communication and making business more manageable for you, DB Networks supports Hosted Microsoft Exchange to boost the functionality of G Suite and Microsoft Office 365. DB Networks’ Cloud system enhances you and your employees’ ability to work anywhere by mirroring in-house desktops remotely via Windows, Apple, smartphone, or tablet.
As part of the KCG Communications network, our clients also gain access to our IT Solutions Cloud. Our talented team of on-call IT professionals will guide you through any hiccups, VoIP calling issues, and any other IT related problems your business may face.
Call us today at 303-773-1200 to get your business up to date. We will walk you through all our many offerings and guide you on the best course of action.
